1. Service and operator
These terms are between you and Zachary Beville, operating the service under the Flintglade name (“Flintglade”). Flintglade Analytics provides hosted website measurement, reporting, account, export, and billing-management features described on the Pricing and Methodology pages. Features and limits may evolve; changes that materially affect a paid plan will be reflected in the published plan information.
2. Account responsibility
You must provide accurate account information, protect the password and dashboard session, and promptly report suspected unauthorized access. Solo permits one account member. You are responsible for activity under the account and for ensuring you have authority to configure every site added to the workspace.
3. Subscription, payment, and cancellation
Solo renews monthly at $12 USD or annually at $120 USD until canceled. Stripe processes payment and displays the final amount due before payment. You authorize recurring charges on the selected interval when you complete Checkout and accept these terms.
The workspace owner can cancel through the Stripe-hosted billing portal. The portal shows when cancellation takes effect. Cancellation prevents renewal according to that effective date; it does not itself promise a refund. If payment fails, the service may provide a seven-day grace period and then make collection and configuration read-only while retaining access to existing reports and export.
4. Acceptable use
You may not use the service to break law, infringe rights, probe or disrupt systems, evade limits, submit malware, collect prohibited or excessive personal information, or track a site without authority. Do not place secrets, payment-card data, government identifiers, health records, or other sensitive personal data in URLs, event names, campaign values, or custom-event properties.
5. Your sites and data
You retain responsibility for your site configuration and submitted analytics data. You grant the limited permission needed to receive, process, store, aggregate, secure, back up, display, and export that data to operate the service. You are responsible for notices, consent, lawful basis, contracts, and responses to visitor requests required for your deployment.
Retention and subprocessors are described in the Privacy notice. Export before deletion if you need a copy. Workspace deletion becomes eligible for permanent purge after 30 days and cannot be undone after purge.
6. Availability and changes
The service may be interrupted for maintenance, provider failures, abuse prevention, security response, capacity protection, or circumstances outside reasonable control. No uptime, uninterrupted-operation, data-recovery, or feature-continuity guarantee is made unless separately agreed in writing.
7. No compliance or professional-advice guarantee
Cookieless measurement and data minimization do not make every deployment lawful or compliant. The service does not guarantee compliance with GDPR, ePrivacy, CCPA/CPRA, HIPAA, sector rules, consent requirements, or any other legal framework. Documentation is product information, not legal, tax, security, or compliance advice.
8. Disclaimers and responsibility limits
To the extent permitted by applicable law, the service is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Flintglade is not responsible for indirect, incidental, special, consequential, or lost-profit damages arising from use of the service. Rights that cannot lawfully be excluded remain unaffected.
9. Suspension and termination
Access may be limited or suspended for nonpayment, material breach, security risk, unlawful use, or threats to the service or others. You may stop using the service and cancel through the billing portal. Sections that logically survive—such as payment obligations already incurred, disclaimers, and data-deletion operations—continue as needed.
10. Contact and updates
Questions about these terms may be sent to support@flintglade.com. Updated terms will be posted here with a revised effective date. Continued use after an update takes effect constitutes acceptance to the extent permitted by law.